Why The Hotel Industry Should Rush To Modernize

How will hotels of the future lure more customers to their door? And how can they live up to the expectations of an increasingly technologically-oriented society?

In “The Hotel Industry’s Race To Escape The Dinosaur Age,” BuzzFeed News jumps into that topic with both feet.

Lodging customers today are looking for more than just a clean bed and room. They want the “experience” of a stay at a hotel to at least live up to the technologies they enjoy at home. So, shouldn’t the hotel industry be a little more aggressive at incorporating the latest technological improvements into what they deliver?

Most hotels are on top of the technology needed to speed the check in up front, but fall far short at what they deliver once a customer opens the door to his or her room.

Explore why hotels are — and are not — rushing to incorporate technology into the customer experience.